Welcome to the Knowledge Base

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    Beginner's web design tutorial
    The benefits of a Virtual Private Server (VPS)
    The myth of unlimited bandwidth
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    What is CGI?
    What makes Digital Crocus different?

  Blogging Setup
    Setting up FTP hosting using Radio

  Disk and Bandwidth quota e-mails
    Bandwidth quota usage
    Disk quota usage

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    I've renewed, but my website's stopped working
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  How to upload your website
    CuteFTP setup guide
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  Troubleshooting
    I can't login to MySQL
    My domain name won't work
      I bought my domain name from a different registrar
      I bought my domain name through Digital Crocus

Bandwidth quota usage

So you are over your bandwidth quota? Have you considered upgrading to a better account? If you wish to do this please click here. If you are not ready to upgrade to another account yet you can try the following:

Files which people download from your website use up bandwidth quota, these include video files and mp3's etc. Check the log files for your website via the Access Logs section of the control panel to see which files are causing the problems and if possible remove them from your website or reduce them in size. Sometimes you can save a lot of bandwidth just by reducing the sizes of your files; for example by reducing the number of colours in a GIF or reducing the quality in a JPEG, lowering the quality on mp3 files or using a lower resolution in videos. If you are unable to reduce your quota usage, you will need to upgrade your account.


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